Last updated: May 14, 2026
Coachium is a sports coaching and team operations platform provided by Coachium and Transforming Sports ("Coachium", "we", "us", or "our"). This Privacy Policy explains how we collect, use, share, and protect personal information when you use Coachium, including our website, web app, exports, media tools, playbooks, tactical play creator, team management tools, and related services.
If you have questions, contact us at team@coachium.app.
We collect information you provide directly, information generated when you use Coachium, and limited information from service providers that help us run the product.
When you create or use an account, we may collect your name, email address, avatar, profile details, login method, password-login status, current team or organization, preferences, onboarding status, and authentication information needed to keep your account secure.
If you sign in using Google or another third-party login provider, we receive the information that provider makes available to us, such as your email address, name, and profile image.
Coachium stores the content you and your team create or upload. This can include teams and organizations, roles and permissions, invites, rosters, player profiles, player development information, practice plans, calendars, tactical plays, diagrams, playbooks, courts, folders, tags, media, video breakdowns, notes, comments, messages, posts, polls, notifications, survey responses, and other coaching or operational content.
This content may include personal information about players, coaches, staff, and other team members. If you upload or manage information about another person, including a minor, you are responsible for making sure you have the right authority, permissions, and consents to do so.
If you upload media or generate files, we process the files and related metadata needed to store, preview, analyze, export, or share them. This may include images, videos, thumbnails, PDFs, voiceovers, imported video data, and file paths or storage metadata.
If you purchase a subscription or paid feature, payment and billing are handled by our payment provider. We may receive billing contact details, subscription status, plan information, payment status, and transaction metadata. We do not store full card numbers.
We collect technical and usage information so we can operate, secure, debug, and improve Coachium. This may include IP address, browser and device information, pages and features used, timestamps, performance data, product events, diagnostics, crash reports, and error logs.
We use analytics and monitoring tools, including PostHog and Sentry, to understand product usage and diagnose issues. We may also use platform logs from infrastructure providers such as Vercel, Supabase, and Google Cloud.
We use cookies, local storage, and similar technologies for authentication, security, preferences, analytics, and product functionality. You can control cookies through your browser settings, but some parts of Coachium may not work correctly if essential cookies or storage are disabled.
We use personal information to:
Where privacy laws require a legal basis, we rely on one or more of the following: performing our contract with you, our legitimate interests in running and improving Coachium, your consent where required, and compliance with legal obligations.
We do not sell your personal information. We share information only where needed to operate Coachium, follow your instructions, or meet legal obligations.
We may share information with:
Team content belongs to the team, organization, or user that created or uploaded it, subject to the permissions and agreements that apply within that team. Team administrators may be able to access, export, manage, or delete content and accounts within their organization.
Because Coachium is used in sports environments, team content may include player data, including information about minors. Coaches, clubs, schools, and organizations are responsible for making sure they have the appropriate authority and consent to upload and manage that information.
Some Coachium features may let you share, publish, export, embed, or make content available outside your organization. If you choose to make content public or share it with others, people who receive access may view, download, copy, or further share it. Use these features carefully.
We keep personal information for as long as needed to provide Coachium, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect the service. Team content is generally retained while the relevant account, team, or organization remains active, unless it is deleted or exported according to product settings.
Some information may remain in backups, logs, audit records, or security systems for a limited period after deletion.
We use technical and organizational measures designed to protect personal information, including authentication controls, access controls, encryption in transit where appropriate, infrastructure security, monitoring, and backups. No system is completely secure, so we cannot guarantee absolute security.
You are responsible for keeping your login credentials secure and for managing access within your teams and organizations.
Coachium and our service providers may process information in countries other than your own. Where required, we use appropriate safeguards for international transfers of personal information.
Depending on where you live, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information. You may also have the right to withdraw consent where processing is based on consent.
You can update some account information in Coachium. For other requests, contact us at team@coachium.app. If your account is managed by a team or organization, we may direct some requests to the relevant administrator.
You can also manage cookies through your browser settings and unsubscribe from non-essential emails where an unsubscribe option is provided.
Coachium is intended for use by coaches, teams, clubs, schools, and sports organizations. It is not intended for children to use without appropriate adult involvement and permission.
If you upload information about children or young athletes, you are responsible for ensuring you have the necessary authority, permissions, and consents, and for using Coachium in a way that complies with safeguarding and privacy obligations that apply to your organization.
We may update this Privacy Policy from time to time. If we make material changes, we will take reasonable steps to notify users, such as updating the date above or providing notice in the product.
For questions or requests about this Privacy Policy or your personal information, contact us at team@coachium.app.