Account Deletion

You can close your Coachium account from either application:

• Web: Open Settings, then Account, Security, and Delete account.
• Mobile: Open Settings, then Security, and Delete account.

Closing the account disables your access and signs you out. It does not automatically erase every record at once. Some content may belong to an Organization, form part of a shared or collaborative record, or need to be retained for security, legal, transaction, or dispute-resolution reasons.

To request deletion or de-identification of the personal information associated with your account, email team@coachium.app from the address used for your account. Include "Account deletion request" in the subject. If you cannot access that email address, provide enough information for us to verify that the request relates to you without sending passwords or other unnecessary sensitive information.

We will:

1. Verify the request.
2. Identify information controlled by Coachium and information controlled by an Organization.
3. Delete or de-identify information we are required to remove and ask relevant providers to do the same.
4. Explain any information that must be retained or handled by an Organization.
5. Confirm when the request has been completed.

If an Organization manages the information, we may direct your request to that Organization or ask you to contact its administrator. Backup copies may remain for a limited period until they are overwritten on the normal backup cycle.

For more detail, read our Privacy Policy.